Linekeeper

The deal, in full.

Last updated 17 October 2026. These terms cover your use of Linekeeper. Using the service means you accept them.

The one that matters most

Linekeeper flags discrepancies. It doesn't approve purchases. A document marked OK means its lines matched the order you entered, within the tolerances you set, and nothing more. It doesn't guarantee the document is correct, that the goods will arrive, or that the price is the one you negotiated. Reading is done by machine and can be wrong. Keep a person in the loop for anything financially material: that's what the confirm step is for.

Your account

  • Linekeeper is for businesses, and for people 18 or over acting for one. It is not offered to children.
  • One account is one workspace. The owner can invite others and choose what each can do (confirm documents, manage settings and connections, manage billing), but everyone invited can see everything in the workspace. Invite accordingly.
  • You're responsible for keeping credentials safe, for who you invite, and for what's done under your account.
  • You must be authorised to send us the documents you send us.
  • Don't use the service to break the law, to process data you have no right to process, or to attack the infrastructure.

Your data stays yours

You own the documents, orders and records in your account. We hold them only to run the service, and never sell them, share them between accounts, or train models on them. You can export everything or ask for deletion at any time. Details are on the privacy page.

The only licence you grant is what's needed to run the product: storing your documents, sending them to be read, and returning the results to you.

Billing

  • Plans are monthly, priced by document volume, and charged in advance in USD.
  • Each plan's document allowance is a hard cap. Once it's used, uploads stop until the allowance resets, a pack is bought, or the plan changes. There's no overage charge.
  • Cancel in the app and the service runs to the end of the period you've paid for. There's no notice period and no cancellation fee.
  • First week: if the service doesn't save real time in your first week, say so and the first month is not charged, or is refunded if it already was.
  • Prices can change with 30 days' notice by email. A change never applies to a period you've already paid for.

Availability

There's no uptime SLA on the current plans, and printing one would be dishonest. The service runs on Cloudflare's edge network and is expected to be available, but it's a young product run by a small team. Planned maintenance is announced when it's likely to be noticed.

If the service is materially unavailable for more than 48 hours in a billing month, ask and that month is credited.

What's not promised

The service is provided as is. Beyond what's written above, there's no warranty that reading will be accurate, that matching will catch every discrepancy, or that it fits any particular purpose. Nothing here limits rights you have under consumer law that can't be limited by agreement, including the Consumer Guarantees Act in New Zealand where it applies.

Liability for any claim connected to the service is limited to the fees you paid in the twelve months before the claim. Neither side is liable for indirect or consequential loss, such as lost profit, lost business, or the cost of a shipment that went wrong.

Ending it

You can close your account whenever you like. We can close one for non-payment, abuse of the service or its infrastructure, or illegal use, with notice and a chance to fix it unless the conduct makes that unreasonable. If we shut the service down entirely, you get at least 90 days' notice, a refund of anything prepaid, and an export of your data.

Changes to these terms

Material changes get 30 days' notice by email, and the date at the top moves. Using the service after that means accepting them. If you'd rather not, cancel and get the unused part of the period back.

Governing law

These terms are governed by New Zealand law, and the courts of New Zealand have jurisdiction. If a clause turns out to be unenforceable, the rest still stands.

Contact

Anything about these terms goes to the address on your invoice or through the app.